Family Self-Sufficiency Case Managent Services
Under the supervision of the Resident Services and Solutions Division, the FSS Case Management team offers a partnership with the Housing Authority and Multifamily Owners nationwide to provide case management for the Family Self-Sufficiency program.
Working closely with the Housing Authority and/or Multifamily owners, we coach and support participants by connecting them with the social services and resources they need to succeed and become independent.
What We Do
Our FSS Case Management team will assist in developing or updating an Action Plan
We help to create the related paper and online forms
We provide participants' progress monthly and can assist in updating the data in both paper files and the software systems.
Case Management Team takes responsibility for marketing and recruiting participants
We assist the residents to identify the barriers that impede their efforts towards self-sufficiency.
We assist the participants to focus on their ITSP, provide training, offer social services and resources, coach them, and conduct follow-ups.
We work with local business owners, non-profit organizations, schools, churches, and government agencies to connect participants to the services.
We follow regulations and comply with Housing Authority and HUD's rules.
We will also work diligently with the Participating Coordinating Committee to monitor and manage the program to ensure fairness, effectiveness, and success of the FSS Program.
Coordinator for
the North Little Rock Housing Authority
Forms to download
FSS Interim Disbursement Request Form
FSS ITSP Modification Request Form
Contact Information
469 - 389 - 1310
Brandy Jenkins
Director of Client Management